Personally.....I LIKE the app

Im 56 years old & all this new stuff can be frustrating for us "old" folks, BUT....I find the APP quite useful. I DID have to read the very short instruction list, but being a true old school stereo guy (Luxman & Infinity), believe me, I dont hand a good rating out freely. I really DO like the app. Take a few minutes to read the instructions, take a picture of the activation code & keep it stored on your magic little CLOUD & you wont lose it. I believe its gotten a bad rap on the rating.....but hey.....maybe Im just too old to need spoon fed. JABRA you have at least a few who give you a fair shake & REALLY like your products! Theyre not STAX headphones, but still quite worthy of praise, at a fraction of the cost. When I can sit still with wired headphones Ill go back to my STAX, otherwise Im quite pleased with your products AND APP.

timken-trojan about Jabra Sound (ComplementaryApp)